FREQUENTLY ASKED QUESTIONS

GENERAL QUESTIONS

Freeze-dried candy is made by removing nearly all the moisture from traditional candies through a process called freeze-drying. This gives the candy a unique, crunchy texture while preserving its original flavors.

The candy is first frozen at very low temperatures. Then, it’s placed in a vacuum chamber where the moisture is slowly removed through sublimation, turning ice directly into vapor without passing through the liquid stage. This process ensures that the candy retains its flavor and nutrients while gaining a light, crispy texture.

PRODUCT QUESTIONS

Yes, we are certified under Star-K.

We offer a variety of flavors, including Watermelon Puffz, Neapolitan Puffz, Rainbow Blizzies and Arctic Unicornz! Keep an eye out for upcoming flavors and candies! Check out our Product Page for a full list of available flavors.

Many of our products are gluten-free and free from common allergens, but it’s always best to check the specific product details on our website or contact us directly if you have any concerns.

Store your freeze-dried candy in a cool, dry place, away from direct sunlight, and make sure to reseal the bag. Properly stored, it can last for several months while maintaining its quality and taste.

SHIPPING & ORDERS

Currently, we do not, however, please feel free to inquire as we may in the future.

Orders are typically processed and shipped within 1-3 business days. Delivery times depend on your location and the shipping method chosen at checkout. You will receive a tracking number once your order has shipped.

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please contact us within 7 days of receiving your items for a refund or exchange. For more information, visit our Return Policy Page.

ABOUT OUR COMPANY

You can reach us through email: Info@FRUNCHERZ.com, by phone 440-990-8810 or Whatsapp clicking the icon on this page. We aim to respond to all inquiries within 24 hours.

Yes, we do! For wholesale or bulk purchase inquiries, please visit our Wholesale Page or contact us at: Info@FRUNCHERZ.com.

MISCELLANEOUS

Absolutely! We love hearing from our customers. If you have a flavor suggestion, please contact us via email: Info@FUNCHERZ.com